Telepsychiatry & Virtual Care

Professional psychiatric care from the comfort and convenience of your home

Virtual meeting on a sunny day

What is Telepsychiatry?

Telepsychiatry, also known as virtual mental health care, delivers psychiatric evaluation and treatment through secure video conferencing. You receive the same high-quality care as in-person visits, but from anywhere with an internet connection.
Telemedicine has been shown to be equally effective as in-person care for most psychiatric conditions. It offers increased accessibility, convenience, and comfort while maintaining the same professional standards and therapeutic relationship.

95%
Patient satisfaction rate
100%
HIPAA compliant & secure
24/7
Flexible scheduling

Benefits of Telemedicine

Virtual care offers numerous advantages while maintaining quality treatment.

Attend appointments from your home, office, or any private location. No commute time, parking hassles, or waiting rooms. Feel more relaxed in your own environment, which can enhance openness during sessions.

Eliminate travel time to and from appointments. Take appointments during lunch breaks or between commitments. More efficient use of your time allows easier integration of mental health care into busy schedules.

Access specialized psychiatric care regardless of location. Particularly valuable for rural areas, those with limited mobility, or when traveling. Reduces barriers to consistent, quality mental health care.

Attend appointments privately without being seen entering a mental health facility. Reduced stigma concerns. Maintain confidentiality more easily. Especially valuable for those in small communities or public roles.

More appointment times are available, including early morning, evening, and weekend options. Easier to fit appointments around work, school, or family commitments. Reduced missed appointments due to scheduling conflicts.

Avoid exposure to illness in waiting rooms. Safe option during pandemics or when immunocompromised. Continue care during inclement weather or personal illness. Maintain treatment continuity in any circumstances.

Easier for family members to join sessions from different locations. More convenient for parent consultations or family therapy. Involve loved ones in treatment without coordinating complex logistics.

Save on transportation costs, parking fees, and time off work. Many insurance plans cover telemedicine at the same rate as in-person visits. Comparable copays and out-of-pocket costs.

Comprehensive psychiatric care delivered through secure video conferencing.

Comprehensive initial assessments including diagnostic evaluation, symptom review, medical history, and treatment planning. Just as thorough as in-person evaluations.

Ongoing medication monitoring, adjustments, and prescribing. Review effectiveness and side effects. Prescription sent electronically to your pharmacy. Regular follow-ups to optimize treatment.

Individual therapy sessions for depression, anxiety, trauma, and other conditions. Evidence-based approaches, including CBT, DBT, and psychodynamic therapy, are delivered effectively via video.

Regular check-ins to monitor progress, adjust treatment, and provide ongoing support. Maintain treatment continuity between in-person visits if a hybrid approach is preferred.

Urgent appointments for acute mental health concerns. Assessment and stabilization. Coordination of higher-level care if needed. Quick access when you need immediate support.

Sessions involving family members to provide education, improve communication, and coordinate care. Easier logistics when family members join from different locations.

Conditions We Treat via Telemedicine

Virtual care is effective for most psychiatric conditions:

  • Anxiety Disorders
  • ADHD
  • Bipolar Disorder
  • OCD
  • PTSD and Trauma
  • Insomnia and Sleep Disorders
  • Eating Disorders
  • Substance Use Disorders
  • Personality Disorders
  • Chronic Stress
  • Adjustment Disorders
Senior woman video chatting on laptop

How Telemedicine Works

Getting started with virtual care is simple and straightforward.

01

Schedule Your Appointment

Call our office or use our online scheduling system to book a virtual appointment. Choose a time that works best for your schedule. We'll send you confirmation and instructions.

02

Complete Paperwork

Fill out intake forms online before your appointment. Provide medical history, insurance information, and current medications. This ensures your provider has all necessary information.

03

Prepare Your Space

Find a quiet, private location with good lighting and an internet connection. Use a computer, tablet, or smartphone with a camera and microphone. Test your device before the appointment.

04

Join Your Session

Click the secure video link sent to you. No special software to download—works in your web browser. Log in a few minutes early to ensure the connection is working properly.

05

Meet With Your Provider

Your psychiatrist will conduct the appointment just like an in-person visit. Discuss your concerns, symptoms, and treatment options. Ask questions and receive personalized care.

06

Follow-Up Care

Prescriptions are sent electronically to your pharmacy. Receive a treatment plan and follow-up instructions. Schedule the next appointment. Access ongoing support between visits.

What You Need

Simple technology requirements for virtual appointments:

  • Computer, laptop, tablet, or smartphone
  • Built-in or external camera
  • Microphone and speakers/headphones
  • Most devices from the last 5 years work well
    • Reliable high-speed internet (broadband, cable, DSL, or 4G/5G)
    • Wi-Fi or cellular data connection
    • Minimum 1.5 Mbps recommended
    • Stable connection for the duration of the appointment
    • Current version of Chrome, Firefox, Safari, or Edge
    • No software download required
    • Works on Windows, Mac, iOS, and Android
    • Simple click-to-join access
    • Quiet location without interruptions
    • Ensure privacy and confidentiality
    • Good lighting, so the provider can see you clearly
    • Comfortable seating for appointment duration
    Woman smiling while working on a laptop at home.

    Your Privacy & Security

    We take your privacy seriously and use industry-leading security measures.

    • HIPAA-Compliant Platform: Our video platform is fully HIPAA-compliant and meets all federal privacy requirements for protected health information.
    • End-to-End Encryption: All video sessions are encrypted from end to end, ensuring your conversations remain completely private and secure.
    • No Recording: Sessions are not recorded. Once your appointment ends, no video or audio remains on any server or device.
    • Secure Authentication: Unique, time-limited links for each session. Only you and your provider can access the virtual room.
    • Protected Health Records: All medical records are stored in secure, encrypted databases with the same protections as in-person care.
    • GDPR Compliant: Our platform complies with international data protection regulations to ensure maximum privacy protection.

    Insurance & Payment

    Insurance Coverage

    Most insurance plans cover telemedicine at the same rate as in-person visits. We accept most major insurance, including:

    • Medicare and Medicaid
    • Most major commercial insurance plans
    • Many managed care plans
    • Employee assistance programs (EAPs)

    Copays and deductibles are typically the same as in-person appointments. We'll verify your benefits before your first visit.

    Self-Pay Options

    For those without insurance or preferring to pay out-of-pocket:

    • Competitive self-pay rates
    • Payment plans available
    • Accepted payment methods: credit/debit cards, HSA/FSA cards
    • Superbills provided for potential reimbursement

    Frequently Asked Questions

    Yes! Research shows telemedicine is equally effective as in-person care for most psychiatric conditions. The therapeutic relationship develops just as well via video, and treatment outcomes are comparable.

    Yes, we can prescribe most psychiatric medications during virtual visits, including controlled substances when appropriate. Prescriptions are sent electronically to your preferred pharmacy.

    Our team provides technical support before and during your appointment. If connection issues occur, we can switch to phone or reschedule at no additional charge.

    Absolutely! Many patients use a hybrid approach—starting with in-person evaluation and then continuing with virtual follow-ups or mixing both types based on preference and convenience.

    For situations requiring physical examination or when in-person care is clinically necessary, we can arrange in-person appointments or coordinate with local providers.

    Most Psychiatric Conditions Can Be Effectively Treated via Telemedicine. Severe Acute Crises Requiring Immediate Physical Intervention May Need Emergency Room Care, but We Can Provide Crisis Consultation and Coordinate Appropriate Care.

    Ready to Get Started With Virtual Care?

    Experience convenient, professional psychiatric care from the comfort of your home.